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MPCKB-0134

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Uninstalling MegaPhone 2002
Add/Remove Control Panel Doesn't Always Work
Product: MegaPhone 2002
Platform: Windows XP
Written: 7/21/2003
Modified: 7/22/2003

If you are having problems trying to uninstall MegaPhone 2002 using the Add/Remove Programs Control panel, try doing the following:

  1. Locate the original MegaPhone 2002 installer. If you have already deleted this, you can download it again from our website at:
    http://downloads.megaphoneco.com/megaphone.exe
    or
    http://downloads.megaphoneco.com/megaphone.zip
  2. Run this old installer.
  3. Depending on the state of things, the old installer will either re-install or uninstall. If it reinstalls, reboot and then run the old installer again to fully uninstall.
You should then be able to run the installer for MegaPhone 2002v2.

All trademarks mentioned are the property of their respective companies. All rights reserved.
THIS DOCUMENT CONTAINS THE LATEST INFORMATION AVAILABLE CONCERNING THE BEHAVIOR OF THE MEGAPHONE COMPANY'S PRODUCTS AT THE TIME OF WRITING AND IS PROVIDED "AS IS". THE MEGAPHONE COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL THE MEGAPHONE COMPANY, AND ITS DIRECTORS, OFFICERS OR AGENTS (COLLECTIVELY THE MEGAPHONE COMPANY) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF THE MEGAPHONE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES.

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