The MegaPhone Company: MPCKB-0033

MPCKB-0033

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	MegaPhone Requires Latest Modem Drivers and Firmware
Product:	MegaPhone 2002
Platform:	Windows 98, Windows 98se, Windows Me, Windows 2000, Windows XP
Written:	9/16/2002
Modified:	10/31/2002

	We've spent months testing MegaPhone 2002 to ensure that you have a trouble-free experience installing and using it. However, the most important thing our testing has determined is that most Windows installation disks and most computers include Modem drivers that are out of date. MegaPhone uses the Windows TAPI API in order to access your telephony hardware. In turn, Microsoft's TAPI implementation for modems requires that you obtain and install the latest modem drivers and firmware. In our experience, MegaPhone will not take full advantage of your modem, and may not work as intended, unless you perform this upgrade to make your modem fully compatible with the version of Windows that you are running. If you've ever upgraded your computer's operating system you probably need new modem software. BEFORE running MegaPhone be sure to update BOTH your modem's FIRMWARE and install the latest DRIVERS and/or .INF file. Some useful websites for tracking down Modem drivers and firmware upgrades include: http://www.modemhelp.org/drivers.html http://www.modem-drivers.com/ http://www.drivershq.com/ http://support.gateway.com/support/drivers/search.asp?strSearch=modem http://welcome.hp.com/country/us/eng/software_drivers.htm http://www.compaq.com/support/files/index.html http://www.usr.com/support/s-main-menu.asp http://www.conexant.com/customer/md_driverassistance.html http://www.agere.com/support/client/modem_drivers.html (Note that The MegaPhone Company is not affiliated with these websites in any way.) DO NOT IGNORE THIS WARNING! We cannot over-emphasize the importance of installing BOTH the latest drivers AND firmware. Installing just one or the other may make your modem unstable or cause it to malfunction.
	All trademarks mentioned are the property of their respective companies. All rights reserved. THIS DOCUMENT CONTAINS THE LATEST INFORMATION AVAILABLE CONCERNING THE BEHAVIOR OF THE MEGAPHONE COMPANY'S PRODUCTS AT THE TIME OF WRITING AND IS PROVIDED "AS IS". THE MEGAPHONE COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL THE MEGAPHONE COMPANY, AND ITS DIRECTORS, OFFICERS OR AGENTS (COLLECTIVELY THE MEGAPHONE COMPANY) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF THE MEGAPHONE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES.


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